LEGAL REFERENCE

erc20 ka Maqsad Saaf Aur Transparent Rakhna

Jab aap erc20 par account khulte ho, to aap hamara Terms aur Conditions agreement qabool karte ho. Ye document batata hai ke aapka account kaise kaam karta hai...

Account SecurityWithdrawal RulesLegal Compliance
erc20 erc20 ka Maqsad Saaf Aur Transparent Rakhna

Aapke Haqooq Aur Zimmedari

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE Rابطہ KAREN

Agar Sawal Ho to Aapka Support Team Tayyar Hai

Team online

Live Chat Support

Hamari live chat team aapke sawaalon ke jawab dene ke liye hamesha ready hai. Aapka account, withdrawal, ya koi bhi Terms-related sual hote to chat kholiye aur fori jawab paaiye.

Email Support

Zyada teheel se puch-taaz ke liye hamko email karey. Hamara team 24 ghante mein jawab deta hai. Apne account details aur sual likhy, hum samajh kar jawaab denge.

Account & Policy Help

Aapke account se related koi bhi masla ya Terms ke baare mein confusion ho, to hamara support team aapko step-by-step guide karega aur har cheez clear karega.

TRANSPARENCY KA AMAL

Kyun Aap Erc20 Ke Terms Par Bharosa Kar Sakte Hain

Clear Language

Hamne Terms ko Roman Urdu mein likha hai taake aap samajh saken. Koi hidden clause nahi, sab kuch khula likha...

Local Payment Rails

JazzCash, Easypaisa, SadaPay aur Raast—ye Pakistan ke real payment systems hain jo hamara platform directly support karta hai. Koi fake...

Security First

Aapka personal data aur account ko hamari encryption aur verification system se protect kiya jata hai. Hum aapke withdraw requests...

Account Ownership

Aapka account sirf aapka hai. Ye transfer nahi ho sakta, bilne nahi sakta, aur na hi duplicate account ban sakta...

Withdrawal Timing

Hamara Terms clearly batata hai ke withdrawal requests kitne din mein process hote hain aur kaunsi documents chaahiye. Hum aapko...

No Hidden Fees

Sab fees clear likhe hain—deposit fees, withdrawal charges, currency conversion agar koi ho. Koi surprise nahi. Ye sab Terms mein...

Hamara Privacy Aur Refund Policy Se Kaise Milta Hai

Account TermsYe page batata hai account kholne, verification aur manage karne ke baare mein. Privacy Policy aapke data ko kaise use hota hai ye batata hai.
Withdrawal RulesTerms mein withdrawal process likha hai. Refund Policy sirf disputed transactions ke liye hai, withdrawal cancellation nahi.
Security StandardsTerms aur Privacy dono mein encryption aur data protection likha hai taake aapko pata chal jaye ke hamari security standards kya hain.
Jurisdiction & LawYe Terms aur Privacy Policy dono Pakistan law ke under hain jahan supported regions mein applicable ho.
Dispute ResolutionAgar aapko account ya payment se related dispute ho, Terms mein likha hai ke aap hamse contact karey. Hamara team fair resolution deta hai.
Age & EligibilitySab policies mein likha hai ke aap legal age ke ho. Account holder ka naam aur identity real hona chaahiye jahan local law ijazat deta hai.
Updates & ChangesAgar hamara Terms badal jayein, to hum aapko email ya in-app notice denge. Aap naye Terms ko padh kar apna account continue kar sakte ho ya band kar sakte ho.

Ye Cheezein Define Karte Hain Hamara Terms Approach

One Account Per Person

Aap sirf ek account khulay sakte ho. Agar dusra account try karo, to dono block ho jayenge aur aapka paise hold ho sakta hai.

Deposit Responsibility

Jab aap JazzCash ya Easypaisa se deposit karte ho, to wo immediately aapke erc20 wallet mein aa jata hai. Aapka deposit limit decide karte ho.

Withdrawal Verification

Pehli withdrawal par aapko ID aur proof of address submit karna padta hai. Ye security ke liye hai taake koi aapka account hack na kar le.

Account Suspension Rules

Agar aap Terms break karo ya suspicious activity ho, to account suspend ho sakta hai. Hum pehle inform karenge aur chance denge explanation dene ka.

Data Protection

Aapka account info, payment history aur personal details encrypted rakhe jate hain. Hamari servers Pakistan aur approved regions mein secure hain.

Dispute Window

Agar payment mein mistake ho, to 30 din ke andar hamse report karo. Baad mein resolution mushkil ho jayega. Hum investigation karte hain aur fair decide karte hain.

Aapke Sawal Hamari Sharait Ke Baare Mein

Agar aap intentionally fraud karo, duplicate account banao, ya false info dede, to account suspend ho sakta hai. Pehle hum warning denge aur samjhayenge. Agar serious ho to permanent ban. Aapka balance hold kiya jayega jab tak investigation na ho jaye.

Nahi. Account sirf aapka hai aur sirf aap hi use kar sakte ho. Transfer ya gift nahi kar sakte. Agar kisi aur ne aapka account use kiya, to aap responsible ho. Hum recommend karte hain strong password rakho aur kisi ko share mat karo.

JazzCash aur Easypaisa par withdrawal usually 24 ghante mein clear ho jata hai. SadaPay aur Raast par 2-3 din lag sakte hain. Verification khatm hone ke baad processing start hoti hai. Aapko status update milta raahta hai.

Hamara platform withdrawal par fee nahi leta. Lekin aapka bank ya JazzCash/Easypaisa apna fee le sakta hai—wo unka policy hai. Terms mein likha hai ki aapko apne payment method ke fees ke baare mein clearly jaankari chalti hai.

Aap 'Forgot Password' option use karo. Aapke email par reset link jayega. Ek naya password banaao aur login karo. Agar email bhi bhool gayo, to support se contact karo aur identity proof do.

Agar withdrawal reject hoti hai, to mostly verification mein problem hota hai. ID ya address proof clear nahi aya, ya bank details match nahi kiye. Hamara support team batayega kya documents re-submit karni hain.

Haan, kabhie Terms update ho sakte hain legal ya security reasons se. Jab koi update ho, hamari email aur app notification se aapko inform karenge. Naye Terms ko padh kar aap continue kar sakte ho ya account close kar sakte ho.